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Terms of Service

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This document is an electronic record in terms of Information Technology Act, 2000 and rules there under as applicable and the amended provisions pertaining to electronic records in various statutes as amended by the Information Technology Act, 2000. This electronic record is generated by a computer system and does not require any physical or digital signatures. This document is published in accordance with the provisions of Rule 3 (1) (a) of the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021 Information Technology (Intermediaries guidelines) Rules, 2011 and Rule 4 of the (Indian) Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal data or Information) Rules, 2011 framed under the (Indian) Information Technology Act, 2000 (as amended from time to time) that require publishing the rules and regulations, privacy policy and Terms of Use for access or usage of www.Tax4sure.com Platform.

The term ‘ Tax4Sure’ or ‘us’ or ‘we’ refers to the owner of the website whose registered office is 107, Centre Point, 88-89, Sapna Sangeeta Road, Indore M.P. 452001 India. Our Corporate Identification Number (CIN) U72900MP2022PTC064040. India. The term ‘you’ refers to the user or viewer of our website.

The words "You" and "Your" refer to the person(s) who use and avail the Services provided by Tax4Sure through the Platform and shall include both singular and plural. The Services provided herein is only for the Indian citizens and tax resident of India.

1. ACCEPTANCE TO THE TERMS OF USE

By accessing or using any part of the Platform, You agree to be bound by these Terms. If You do not agree to these terms then You may not access the Platform or use the Services provided by Tax4Sure through the Platform.

For the purpose of the Terms and wherever the context so require, the terms 'You' or 'Your' shall mean any person who uses the Platform or the Services in any manner whatsoever including persons browsing the Platforms and its content, posting comments or any content or responding to any advertisements or content on the Platforms. By accessing the Platform and/or by using the Service, You agree to comply with these Terms. Additionally, when using a portion of the Service, You agree to conform to any applicable posted guidelines for such Service, which may change from time to time. Thus, You accept the Terms by creating an account for Services at any Tax4Sure Platform. Should You object to any term or condition of these Terms, any guideline, or any subsequent changes thereto or become unhappy with Tax4Sure in any way, You hereby explicitly agree that Your only choice is to immediately discontinue access or use of the Services provided by Tax4Sure through the Platform.

It will be Our sole discretion, to change, modify, add or remove portions of these Terms, at any time without any prior written notice to You.

Your continued use of the Platform following the posting of changes to the Terms will mean that You accept and agree to the revisions. As long as You comply with these Terms, We grant You a personal, nonexclusive, non-transferable, revocable, limited privilege to enter and use the Platform and the Services for the legitimate and lawful purposed mentioned herein. By using Platform We do not grant authority to collect, aggregate, segregate, duplication, display or any other derivative use of the Service or information provided by Us.

You understand and agree that translation of the Terms if any, into other languages is for Your convenience only and that the English version governs the terms of Your relationship with Tax4Sure. Furthermore, if there are any inconsistencies between the English version of the Terms and any translation, the English version of the Terms shall prevail and govern. As soon as You access, browse or otherwise use the Platform and/or the Services, it is implied and indicates Your agreement to all the terms and conditions under these Terms.

2. DESCRIPTION OF SERVICE PROVIDER

Form and nature of the Services which Tax4Sure provides may change from time to time without prior notice to You. Tax4Sure may stop (permanently or temporarily) providing the Services (or any features within the Services) to You or to users generally at Tax4Sure's sole discretion, without prior notice to You. You may stop using the Services at any time. Normally, You do not need to specifically inform Tax4Sure when You stop using the Services. You acknowledge and agree that if Tax4Sure disables access to Your account, you may be prevented from accessing the Services and/or the Platform, Your account details or any files or other content which is contained in Your account.

You agree to allow Us to add You as Our client on the Income Tax Department web services to submit ITR, retrieve ITR-V, refund status, 26AS, etc as per the Electronic Furnishing of Return of Income Scheme, 2007 including any subsequent amendments, notifications or similar schemes, regulations, rules issued from time to time.

You acknowledge and agree that while Tax4Sure may not currently have set a fixed upper limit on the number of transmissions You may send or receive through the Services or on the amount of storage space used for the provision of any Service, such fixed upper limits may be set by Tax4Sure at any time, at Tax4Sure’s discretion.

3. USE OF THE SERVICES BY YOU

While preparing Your tax return / filing Your tax return or to provide advice about tax matters, You will need to provide information about Your income, investments, credits, dependents, etc. Collectively, this information is known as (“Tax Return Information”). In order to use Tax4Sure Services, You will need to provide Your Tax Return Information. You agree that any Tax Return Information You give to Tax4Sure will always be accurate, correct and up to date and Tax4Sure shall not in any way be liable for any claims or disputes, which arises due to any wrong Tax Return Information provided by You and/or which are not attributable to Tax4Sure.

We will prepare the return as per the Tax Return Information given by You. Tax4Sure is only medium/platform between You and income tax department for filing the income tax return and other related services. You will be solely responsible for any action taken against You by the income tax department.

You agree that You will not engage in any activity that interferes with or disrupts the Services. Unless You have been specifically permitted to do so in a separate agreement with Tax4Sure, You agree that You will not reproduce, duplicate, copy, sell, trade or resell the Services for any purpose.

You will be solely responsible for (and that Tax4Sure has no responsibility to You or to any third party for) any breach of Your obligations under the Terms and for the consequences (including any loss or damage which Tax4Sure may suffer) of any such breach. Tax4Sure will not be held responsible for the data loss / data breach due to hacking of the server/system or due to any other technical reason.

No Illegal, Infringing or Abusive Message Content or Conduct: You understand and acknowledge that You are responsible for Your User Content, and agree not to post any content that is unlawful, harmful, tortious, defamatory, libelous, obscene, invasive of the privacy of another person, threatening, harassing, abusive, hateful, racist, infringing, or otherwise objectionable or inappropriate. You further agree that You will not otherwise engage in, or encourage others to engage in, illegal or abusive conduct or activities. You also agree not to submit false or harassing reports or complaints to Tax4Sure about other users.

4. REFUNDS POLICY

Cancellation of order is not possible once the payment has been made. No refunds will be given except in the event of cancellation or non-performance of service by Tax4Sure

5. YOUR PRIVACY AND PERSONAL INFORMATION

For information about data protection practices, please read privacy policy. This policy explains how Tax4Sure treats your personal information and protects your privacy when you use the Services.

6. CORRECTNESS OF INCOME TAX RETURN

Tax4Sure takes great care in ensuring the correctness of Your Income Tax Return based on the data provided by You. There are strong test suites and professionals (internal and third party) who work hard on ensuring the correctness of Tax4Sure software. However, Tax4Sure provides no guarantee or warranty on the correctness of Your Income Tax Return. You are required to review Your Income Tax Return for ensuring correctness. You will not hold Tax4Sure responsible for any issue that arises from incorrect Income Tax Return filing. Also, You hereby explicitly agree that Tax4Sure will not be held responsible for any error occurred due to bugs in the system/server or due to any other technical reason.

7. PASSWORDS AND ACCOUNT SECURITY

You will be responsible for maintaining the confidentiality of passwords associated with any account You use to access the Services. Accordingly, You will be solely responsible to Tax4Sure for all activities that occur under Your account. If You become aware of any unauthorized use of Your password or of Your account, You agree to notify Tax4Sure immediately.

8. FORCE MAJEURE

Neither party shall be liable to the other for any failure to perform any obligation under any Agreement which is due to an event beyond the control of such party including but not limited to any act of God, terrorism, war, political insurgence, insurrection, riot, civil unrest, act of civil or military authority, uprisings, earthquakes, floods or any other natural or manmade eventuality outside of Our control, which causes the termination of an agreement or contract entered into, nor which could have been reasonably foreseen. Any Party affected by such event shall forthwith inform the other Party of the same and shall use all reasonable endeavours to comply with the terms and conditions of any Agreement contained herein.

9. JURISDICTION

These Terms of Use and any dispute or claim arising under it will be governed by and construed in accordance with the laws of India. The Users agree that any legal action or proceedings arising out of these Terms of Use or in connection with these Terms of Use may be brought exclusively in the competent courts/ tribunals having jurisdiction in Indore in India and irrevocably submit themselves to the jurisdiction of such courts/ tribunals.

10. LIABILITY OF Tax4Sure

YOU EXPRESSLY AGREE THAT USE OF THE PLATFORM AND THE PRODUCTS/SERVICES IS AT YOUR SOLE RISK. THE CONTENTS, INFORMATION, SOFTWARE, PRODUCTS, FEATURES AND SERVICES PUBLISHED ON THIS PLATFORM MAY INCLUDE INACCURACIES OR TYPOGRAPHICAL ERRORS. CHANGES ARE PERIODICALLY ADDED TO THE CONTENTS HEREIN. Tax4Sure AND/OR ITS RESPECTIVE SUPPLIERS MAY MAKE IMPROVEMENTS AND/OR CHANGES IN THIS PLATFORM AT ANY TIME. THIS PLATFORM MAY BE TEMPORARILY UNAVAILABLE FROM TIME TO TIME DUE TO REQUIRED MAINTENANCE, TELECOMMUNICATIONS INTERRUPTIONS, OR OTHER DISRUPTIONS. Tax4SureAND/OR ITS RESPECTIVE ASSOCIATED ENTITIES MAKE NO REPRESENTATIONS ABOUT THE SUITABILITY OF THE CONTENTS, INFORMATION, SOFTWARE, PRODUCTS, FEATURES AND SERVICES CONTAINED ON THIS PLATFORM. Tax4Sure AND/OR ITS ASSOCIATED ENTITIES HEREBY DISCLAIM ALL WARRANTIES AND CONDITIONS WITH REGARD TO THESE CONTENTS, INFORMATION, SOFTWARE, PRODUCTS, FEATURES AND SERVICES, INCLUDING ALL IMPLIED WARRANTIES AND CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, AND AVAILABILITY.

IN NO EVENT SHALL Tax4Sure AND/OR ITS ASSOCIATED ENTITIES BE LIABLE FOR ANY DIRECT, INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES ARISING OUT OF OR IN ANY WAY CONNECTED WITH THE USE OF THIS PLATFORM OR WITH THE DELAY OR INABILITY TO USE THIS PLATFORM, OR FOR ANY CONTENTS, INFORMATION, SOFTWARE, PRODUCTS, FEATURES AND SERVICES OBTAINED THROUGH THIS PLATFORM, OR OTHERWISE ARISING OUT OF THE USE OF THIS PLATFORM, WHETHER BASED ON CONTRACT, TORT, STRICT LIABILITY OR OTHERWISE, EVEN IF Tax4Sure OR ANY OF ITS ASSOCIATED ENTITIES HAS BEEN ADVISED OF THE POSSIBILITY OF DAMAGES.

IN NO EVENT, Tax4Sure, ITS ASSOCIATED ENTITES, DIRECTORS, EMPLOYEES, AGENTS WILL BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY DAMAGES, LIABILITIES, LOSSES, AND CAUSES OF ACTION ARISING OUT OF OR RELATING TO: (I) THIS TERMS; (II) USE OF OR ACCESS TO THE PLATFORM AND/OR THE SERVICES; OR (III) YOUR USE OR INABILITY TO USE THE SERVICES PROVIDED THROUGH THE PLATFORM; OR (IV) ANY OTHER INTERACTIONS WITH Tax4Sure, OR (V) ANY ACTION OR OMISSION CAUSED BY ANY OTHER THIRD PARTY, HOWEVER CAUSED AND WHETHER ARISING IN CONTRACT, TORT INCLUDING NEGLIGENCE, WARRANTY OR OTHERWISE, BEYOND OR IN EXCESS OF INR 5000, OR THE AMOUNT MANDATED AS PER APPLICABLE REGULATORY GUIDELINES.

11. COPYRIGHT & NO RETRANSMISSION OF INFORMATION

Tax4Sure as well as the design and information contained in this Platform is the valuable, exclusive property of Tax4Sure, and nothing in this Terms and Conditions of Use shall be construed as transferring or assigning any such ownership rights to You or any other person or entity.

You may not resell, redistribute, broadcast or transfer the information or use the information in a searchable, machine-readable database unless separately and specifically authorized in writing by Tax4Sure prior to such use. You may not rent, lease, sublicense, distribute, transfer, copy, reproduce, publicly display, publish, adapt, store or time-share Tax4Sure or its Products/Services, any part thereof, or any of the information received or accessed therefrom to or through any other person or entity unless separately and specifically authorized in writing by Tax4Sure prior to such use. In addition, You may not remove, alter or obscure any copyright, legal or proprietary notices in or on any portions of Tax4Sure without prior written authorization. Except as set forth herein, any other use of the information contained in this site requires the prior written consent and may require a separate fee.

12. DELAY IN SERVICES

Tax4Sure (including its and their directors, employees, affiliates, agents, representatives or subcontractors) shall not be liable for any loss or liability resulting, directly or indirectly, from delays or interruptions due to electronic or mechanical equipment failures, system / server failure of either Tax4Sure or third party, telephone interconnect problems, defects, weather, strikes, walkouts, fire, acts of God, riots, armed conflicts, acts of war, or other like causes. Tax4Sure shall have no responsibility to provide You access to this Platform while interruption of Tax4Sure is continued, due to any such cause mentioned here.

13. Information disclaimer

You acknowledge that the information provided through Tax4Sure is compiled from sources, which are beyond the control of Tax4Sure. Though such information is recognized by the parties to be generally reliable, the parties acknowledge that inaccuracies may occur and Tax4Sure does not warrant the accuracy or suitability of the information. For this reason, as well as the possibility of human and mechanical errors and other factors,

YOU ACKNOWLEDGE THAT Tax4Sure IS PROVIDED TO YOU ON AN "AS IS" BASIS. Tax4Sure EXPRESSLY DISCLAIMS ANY AND ALL WARRANTIES, WHETHER EXPRESS, ORAL, IMPLIED, STATUTORY OR OTHERWISE, OF ANY KIND TO THE USERS AND/OR ANY THIRD PARTY, INCLUDING ANY IMPLIED WARRANTIES OF ACCURACY, TIMELINESS, COMPLETENESS, MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, AS WELL AS ANY WARRANTIES ARISING BY VIRTUE OF CUSTOM OF TRADE OR COURSE OF DEALING AND ANY IMPLIED WARRANTIES OF TITLE OR NON-INFRINGEMENT. FURTHER, Tax4Sure DOES NOT REPRESENT OR WARRANT THAT IT WILL MEET YOUR REQUIREMENTS OR IS SUITABLE FOR YOUR NEEDS.

Under this Terms and Conditions of Use, You are responsible for all risk of errors and/or omissions in Tax4Sure, including the transmission or translation of information. You assume full responsibility for implementing sufficient procedures and checks to satisfy Your requirements for the accuracy and suitability of Tax4Sure, including the information, and for maintaining any means, which You may require for the reconstruction of lost data or subsequent manipulations or analyses of the information under the Terms and conditions of Use.

Any changes in tax laws and procedures would be incorporated in the Platform without unreasonable delay. However Tax4Sure disclaims all responsibility to update the Platform or the service/s offered for any reason whatsoever. You understand and agree that the Tax laws are liable to subjective interpretations and opinions and while offering the service/s and or products Tax4Sure's team of tax experts interpret the vast number of tax law provisions in the most reasonable and law abiding manner. The income and tax calculations may be different from another tax professional's point of view. Hence, You understand and agree that Tax4Sure will not be responsible for any errors, misrepresentation or miscalculations in case of income or tax areas reported or displayed or printed in any form through the service/s or products.

14. Indemnification

You agree to indemnify, save, and hold Tax4Sure, its associated entities, affiliates, contractors, employees, officers, directors, agents and its third party associates, licensors, and partners harmless from any and all claims, demands, losses, damages, and liabilities, costs and expenses, including without limitation legal fees and expenses, arising out of or related to your use or misuse of the Services or of the Platform, any violation by you of these Terms, or any breach of the representations, warranties, and covenants made by you herein or for infringement of any intellectual property or other right of any person or entity, or as a result of any threatening, libellous, obscene, harassing or offensive material posted/ transmitted by You on the Platform.

16. Usage of the Platform

The Platform is intended for personal, non-commercial use. You are responsible for maintaining the secrecy of Your passwords, login and account information. You will be responsible for all use of the Platform by You and anyone using Your password and login information (with or without Your permission). You may not use the Platform to make any fraudulent applications. You agree not to use the Platform for any purpose that is unlawful, illegal or forbidden by these Terms, or any applicable laws. Tax4Sure is running the Platform in India, so remember that by using the Platform, We need You to agree to comply with laws that apply to India, including laws that apply to exporting technical data.

You shall not use or access the Platform or any Service to host, display, upload, modify, publish, transmit, store, update or share any information that:

i. belongs to another person and to which the user does not have any right;

ii. is defamatory, obscene, pornographic, paedophilic, invasive of another’s privacy, including bodily privacy, insulting or harassing on the basis of gender, libellous, racially or ethnically objectionable, relating or encouraging money laundering or gambling, or otherwise inconsistent with or contrary to the laws in force;

iii. is harmful to child;

iv. infringes any patent, trademark, copyright or other proprietary rights;

v. violates any law for the time being in force;

vi. deceives or misleads the addressee about the origin of the message or knowingly and intentionally communicates any information which is patently false or misleading in nature but may reasonably be perceived as a fact;

vii. impersonates another person;

viii. threatens the unity, integrity, defence, security or sovereignty of India, friendly relations with foreign States, or public order, or causes incitement to the commission of any cognizable offence or prevents investigation of any offence or is insulting other nation;

ix. contains software virus or any other computer code, file or program designed to interrupt, destroy or limit the functionality of any computer resource;

x. is patently false and untrue, and is written or published in any form, with the intent to mislead or harass a person, entity or agency for financial gain or to cause any injury to any person;

17. Anti spam policy

Tax4Sure recognizes the receipt, transmission or distribution of spam emails (unsolicited bulk emails) as a major concern and has taken reasonable measures, to minimize the transmission and effect of spam emails in its computing environment. All emails received by Tax4Sure are subject to spam check. Any email identified as spam will be rejected with sufficient information to the sender for taking necessary action. With this measure, along with other technical spam reduction measures, Tax4Sure hopes to minimize the effect of spam emails. Tax4Sure reserves the right to reject and/or report any suspicious spam emails, to the authorities concerned, for necessary action, from time to time.

18. Notice

Tax4Sure may provide You with notices and communications by e-mail, SMS, push notifications, regular mail or postings on the Platform or voice call or internet-based messaging applications like WhatsApp or by any other reasonable means based on the details provided by You. In case of any change in any details provided by You, including but not limited to email id and/or mobile number and/or correspondence address, you shall inform Tax4Sure in writing in advance in the prescribed format to carry out the necessary changes in its records.

You hereby unconditionally consent that such communications sent by Tax4Sure to you via the above-mentioned modes are upon the request and authorization from You.

Tax4Sure does not guarantee that electronic communications will be successfully delivered, or that they will be secure and virus free. Tax4Sure shall not be liable for any loss, damage, expense, harm or inconvenience caused as a result of an electronic communication being lost, delayed, intercepted, corrupted or otherwise altered or for failing to be delivered for any reason beyond Tax4Sure’s reasonable control. All correspondence will be in English

You agree to be contacted by Tax4Sure and its representatives over phone or on registered email id with reference to the Services. You agree and confirm that if your mobile number is registered in the Do Not Disturb (DND) list of TRAI, you may not receive SMS or calls from Tax4Sure. You agree to take steps to deregister from the DND list and shall not hold Tax4Sure liable for non-receipt of SMS or calls in the interim period.

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